Reports technical support staff on the appeals of customers

Recently, the technical director of the company where he works Dudley H., found a surprising revelation: the technical support should never need arise. If a customer brings a question to one of their products, then the problem is probably in the product. Perhaps, UI indistinct. Perhaps, there is little documentation. Or instructions confusing. Whatever the reason, every problem a client means that someone - the developer, tester or a member of Help Desk - poorly done his job, and should try to improve their part.

Naturally, most of the Help Desk lobbied against the testimony of those. Director of the counterargument, that most people just lazy, stupid or lazy and stupid, and no amount of improvements that will not change. Not that their protest on anything … those affected. Director has developed and adopted a new rule under which all client matters should draw up a report "problem / improvement", and all reports should be sent up. As an exemplary employees, Dudley and his colleagues from the Help Desk technicians sat down to write these reports.

————————————————-
APPEAL # 88274
————————————————-
Question of the client:
"In your campaign ktonnes vasche tried to read any inkrusttsiyu
Well, you do so give vasche ETOGES laughter even after 7 years I РЖУ
exactly as you umurdilis Well as you understand me! "

Problematic points:
We have not provided the client version of the guide on a distorted version
without punctuation.

Objective improvement:
Many companies completely miss segment with distorted language
without punctuation, and we - some of them. It is important not to forget that not everyone
client understands the "Click" Send "button to save the changes, there
those who understand only "zhmakni square atprait shoby SAHRANIT Th navvodil
Well, you understand. "

21 September 2009 | company, customer, director, need, officer, report, support, treatment

This news violates article 46, paragraph 1 of the Federal Law "On Narcotic Drugs and Psychotropic Substances
Barack Obama is no longer a Negro

• Button nazhimaniya »»»
Metaphysical design for individual’s perception of futility of human effort, the illusory nature of his own existence and the ephemerality of all things.
• Queensberry rules, brutal fight! Faster! »»»
This happens rarely! Developer software department of Cognitive Technologies Companies of Russia Andrei Smirnov in the boxing ring kicked ass pirates to market his company’s soft!
• JSAS: Russia's army is not ready to confront anyone stronger than Georgia »»»
Military conflict between Russia and Georgia shows that Russia is not ready for equal resist more serious enemy because the country has not adapted to the new realities that followed the Cold War.
• Snickers Chocolate Bars and Twix will disappear from the shelves - Recipes from Niki »»»
The company Mars Inc, which manufactures Snickers bars and Twix, will stop the sale of chocolate products containing more than 250 calories.
• Lada Samara on Avtovaz can accelerate to 190 kilometers per hour »»»
Volga automobile plant began small-scale production “express” versions of family car Lada Samara.


Copyright © 2009
Смешные новости